FAQs

FAQs2017-08-03T15:06:58-07:00

FAQs

While gratuity is not required, like any service industry profession it is appreciated for good service and typically ranges between 15%-25%. The amount you leave is completely your discretion.
Due to our high volume of appointments we require a credit card to reserve your service. We do not charge the card unless you cancel on the same day of your appointment. In the event you cancel on the same day or do not show to your appointment, you will receive a charge to your card. Please see cancellation policy.
Please refer to the “All you need to know” section under the service tabs to know how to prepare for your service and take care of your treatment after.
Due to our high volume of appointments, we kindly ask that you give at least a 24-hour notice for any changes or cancellations. In an effort to keep appointments on schedule, we ask that you arrive at least 10 minutes early for your appointment. Clients who arrive more than 10 minutes late may have their appointment rescheduled. After a first time warning, you will be charged for the service.

There is a $49 membership sign up fee and no cancellation fee.

Currently, we do not, but are open to this in the future.
If you booked online and did not receive an email confirming or denying your appointment, please give us a call at 619-286-0065 to make sure your appointment went through.

“Don’t see your question here? Feel free to contact us!”